About Us
Excellent Solutions – Your Partner in Business Success
We are a leading company in providing integrated business solutions in the Kingdom of Saudi Arabia.
We serve diverse sectors, including large, medium, and emerging enterprises, through comprehensive and specialized solutions.
Years of Experience
2004 – The First Launch
Excellent Solutions was established in Riyadh, marking the beginning of its journey in delivering professional human resources and operations services.
Diamond Saudization Award
The company received the Prince Naif Award in recognition of its excellence in human resources projects and customer service, further strengthening its position in the local market.
Geographical Expansion
The company opened its branch in Jeddah and launched a contact center project with over 450 seats, marking a strategic step toward broader coverage.
GCC Job Nationalization
The company was honored with the GCC Localization Award, recognizing its efforts in hiring local talent and empowering national human resources.
INSIGHTS Middle Easy Call Center Award
The company received the Middle East Call Centre Award in 2017 for delivering an outstanding customer experience and operating contact centers to international standards.
Transformational Milestone
In 2023, the company transitioned into a Closed Joint Stock Company, reflecting its institutional maturity and readiness for investment growth and strategic expansion.
The company also obtained the ISO 9001:2015 Quality Management Certification, reaffirming its ongoing commitment to continuous improvement and delivering reliable services.
CX World Award
The company received the CX-World Award in recognition of its leadership in enhancing customer experience and delivering innovative solutions founded on quality and professionalism.
Clients We Are Proud Of
Boost in Productivity
Reduction in Attrition Rates
Job Opportunities
Pursuing excellence through clear and focused goals
Professionally Tailored Services
Delivering high-quality services specifically designed to meet our clients’ unique needs.
Enhancing Customer Satisfaction and Loyalty
We strive to increase customer value by fostering appreciation and long-term loyalty.
Diverse Offerings Aligned with Vision
Providing a comprehensive range of support services tailored to the diverse business sectors aligned with the national vision.
International Quality Management CertificationISO 9001 : 2015
Golden Saudization Award
Diamond Saudization Award
GCC Job Nationalization Award
CX World Award
INSIGHTS Middle East Call Center Award
Certified Professional Managers
Certified with the Highest Global Standards
We take pride in obtaining the most prestigious local and international certifications, affirming our commitment to the highest levels of quality and efficiency in delivering business solutions. These certifications stand as proof of our excellence in innovation within operational outsourcing, our dedication to customer service standards, and our distinction in human resources management.
Real experiences from our valued partners
“We significantly improved our debt collection rate.”
“Exceptional customer service and a highly professional team.”
“Innovative and effective HR management solutions.”
